Report approved by: Hallitus, 05.02.2024
Tällä tilikaudella panostimme erityisesti hukkamateriaalien kierrätykseen ja työhyvinvoinnin lisäämiseen. Onnistuimme molemmissa teemoissa hyvin.
Description of the organization’s operations Demo Company Oy is a family business founded in 2020 that delivers honey to the residents of its home village.
Our mission is to produce tasty and high-quality honey responsibly and while restoring biodiversity.
Our vision is to be the most responsible and transparent company in our industry by 2025.
HonestyOpennessTransparency
INTRODUCTIONThe ethical guidelines define our company's operating principles together with our values. They are the basis for all our activities. They guide us in how we deal with customers, colleagues, business partners and other stakeholders.Our ethical culture is developed and created together by all employees of our company.We expect all of us to follow the principles given in the ethical guidelines.SCOPEThese ethical guidelines apply to the entire operation of our company. We expect that stakeholders are aware of our sustainabilitybility goals and guidelines and follow them.ETHICAL PRINCIPLESLegislation and policiesWe are aware of the legislation regarding products, services and business. We comply with current legislation.Our policies define in more detail how we operate, for example, in procurement and personnel matters. Our personnel and stakeholders are aware of our current policies.ConfidenceWe handle the confidential information that comes to our attention carefully and in accordance with the instructions. We use confidential information only for the purpose.Professional and Expertise in OperationsWe demonstrate professionalism and good behavior in all our activities. We know how to resolve conflict situations constructively and with respect for others.Safety and HealthSafety issues are priority number 1. Everyone has the right to do their job safely. By safety we understand physical and mental safety. Each employee is responsible for developing the safety of their own work environment.Environmental responsibilityWe respect the environment and take care of it. We want to develop our operations at all levels in such a way that our environmental impact is as small as possible.We update our environmental goals and programs annually and communicate them to our personnel and stakeholders.A respectful and harassment-free work environmentWe treat our fellow human beings with respect. We accept different people regardless of their ethnicity, gender, age, nationality, sexuality, disability or religious background. Every employee must treat his colleagues with respect and fairness.We do not tolerate any physical, verbal, sexual or psychological harassment or bullying.Conflicts of interestIn our operations, we make decisions in such a way that potential conflicts of interest do not guide our decisions. In operations, the company's interest comes before one's own interest.Such situations can include ownership or family relationships, for example in acquisitions and personnel recruitment.In decision-making, we clearly bring potential conflicts of interest to the attention of our supervisor before decisions are made.Prevention of bribery and corruptionWe do not allow bribery or corruption, nor gifts or favors that could influence decision-making.We are responsible for not participating in decision-making in situations where pursuing our own interests is possible. Whistleblowing notification channel is used for anti-bribery and corruption activities. You can make a report anonymously if you suspect illegal activity by our company or a partner or any other detected defect.Information on supply chain responsibilityWe want to be aware of the ethical issues of our partners and stakeholders. We regularly send electronic follow-up surveys that our partners must answer. This way we are clear and able to develop our ethical activities together.INTERNATIONAL AND NATIONAL AGREEMENTSAs part of our ethical guidelines, we are committed to the following international agreements:- UN: Universal Declaration of Human Rights- UN: International Covenant on Economic, Social and Cultural Rights- ILO: Declaration on Fundamental Principles and Rights at Work- State treaty: International Convention on Civil and Political Rights- State agreement: Convention on the Rights of the Child- Regulation: International Covenant on Economic, Social and Cultural RightsSOFTWARE AND MONITORING OF SUSTAINABILITYWe use the following software in our sustainability program and partner monitoring:ShowYourSustainability.com™- Sustainability program planning, monitoring, data collection and reportingCeriffi Check®- Suppliers feedback, Customer feedback, occupational safety, involvement of personnel and partners, deviations monitoring- As a whistleblowing notification schemeRESPONSIBLE PERSONS AND CHANGESThe owner of this policy is the CEO of Demo Company Oy, and the Management Team of Demo Company Oy is responsible for updating it and making changes to it.
[Governance]
SCOPEThe procurement policy in Demo Company Oy covers all procurements carried out in the company. This policy outlines the goals and scope of our procurement.LAWS AND REGULATIONSThe procurement of our companies must comply with all applicable laws and regulations and with appropriate social aspects. We do not accept corruption or bribery. We require the same things from our procurement partners.We offer a notification channel for reporting violations of laws and regulations and for anti-corruption activities. End-users, employees and partners can report any problems they find. We process notifications in accordance with the Whistleblowing Directive and national legislation.GENERAL PRINCIPLES OF PROCUREMENTThe goal of our purchases is to ensure high customer satisfaction for our products/services and to achieve our own strategic business goals. In procurement, we take into account the relevant aspects of our responsibility, and we constantly strive to improve their situation in our partners' operations as well.We are constantly improving the approval, evaluation and monitoring processes of our suppliers. We expect our partners to provide monitoring information for the implementation of our sustainability program and for sustainability reporting.PROCUREMENT RESPONSIBILITYEnvironmental ResponsibilityIn our purchases, we take into account the life-cycle effects and costs of products and services, as well as aspects that promote energy efficiency. We want our procurement partners to invest in environmental responsibility in the development of their own operations.We collect annual monitoring data on environmental sustainability from our partners as part of our own sustainability program. Social responsibilityWe treat our suppliers equally. We emphasize responsible, honest, open and long-term supplier relationships to develop joint processes.We are improving our capabilities to better identify social risks in our supply chain.In our own operations, we commit to the things defined in the equality plan. We appreciate that our smaller partners also draw up their own equality plan.We require that our partners are committed to the following international human rights agreements in their operations:- UN: Universal Declaration of Human Rights- UN: International Covenant on Economic, Social and Cultural Rights- ILO: Declaration on Fundamental Principles and Rights at WorkSafetySafety in our own operations is priority number 1. In procurement, we require the safety of both products and services. Safety is considered both in setting and monitoring suppliers' criteria and in evaluating the fulfillment of product and service requirements. Our entire personnel records safety observations, which help us to develop product safety and occupational safety. In accordance with the agreement, we can also oblige our partners to record safety observations when producing products or services for us.COOPERATION AND DEVELOPING TOGETHERWe communicate openly and transparently about our activities to our partners and cooperate confidentially.We give fairly factual and informed feedback to our own partners. We expect our partners to give us feedback so that we can develop together and create new innovations.We deal with common deviations constructively and learn from the mistakes we make.We regularly audit our strategic procurement partners as part of our management system. The audit programs also cover the sustainability aspects related to the activities of the suppliers. The aim of the audits is joint development, streamlining processes and ensuring the sustainability of the supply chain.SOFTWARE AND MONITORING OF PROCUREMENT SUSTAINABILITYWe use the following software in our sustainability program and partner monitoring:ShowYourSustainability.com™- Sustainability program planning, monitoring, data collection and reportingCeriffi Check®- Suppliers feedback, Customer feedback, occupational safety, involvement of personnel and partners, deviations monitoring- As a whistleblowing notification schemeRESPONSIBLE PERSONS AND CHANGESThe owner of this policy is the CEO of Demo Company Oy, and the Management Team of Demo Company Oy is responsible for updating it and making changes to it.
INTRODUCTIONEnvironmental sustainability is an important part of our corporate sustainability. Evaluating environmental aspects and reducing environmental impacts is a strategically important focus area.We respect the environment and take care of it.We want to develop our operations at all levels in such a way that our environmental impact is as small as possible.SCOPEThis policy applies to the entire operation of our company and, where applicable, also to our partners and stakeholders. We expect partners and stakeholders to be aware of our guidelines and follow them.COMPLIANCE AND ENVIRONMENTAL WORKWe are aware of environmental legislation regarding products, services and business. We comply with current legislation.Our environmental management is based on the environmental system (ISO 14001:2015), where environmental aspects, environmental risks and opportunities have been identified.We update our environmental goals annually and communicate them to our personnel and stakeholders.In accordance with the plans, we also carry out audits of our own suppliers, where we take environmental aspects into account.SUPPLIERS AND THEIR RESPONSIBILITIESIn our acquisition, we consider the life-cycle effects and costs of products and services, as well as aspects that promote energy efficiency. We want our procurement partners to invest in environmental responsibility in the development of their own operations.We collect annual monitoring data on responsibility from our partners. We oblige our partners to provide tracking information in the application.KEY ENVIRONMENTAL PRINCIPLES- We comply with environmental legislation and operate in accordance with the environmental requirements set for our operations.- We cooperate with authorities and stakeholders to ensure that our environmental work meets the expectations and requirements set for our operations.- We reduce environmental and climate impacts in procurement, service and logistics.- We promote the circular economy in our entire value chain.- We take environmental aspects into account in investments and acquisitions.- We increase the environmental awareness and competence of all our personnel with effective internal trainings.- We commit to the principles of continuous improvement.- We respect the environment and take care of it in an economically sustainable way.- We are constantly developing our operations so that the carbon footprint of our operations is as small as possible.RESPONSIBILITIES AND ROLESThe board of the company sets environmental policy and environmental goals.The operational management is responsible for the planning and resourcing of operations together with the management team.Each employee is responsible for following the instructions and regulations in their own work. We value the development ideas of our employees to improve environmental protection.NOTIFICATION OF ENVIRONMENTAL VIOLATIONS AND DEVIATIONSIf an employee notices that our company or a partner is acting contrary to our policy, our guidelines or the requirements of the law, it is his right and duty to report it directly to his supervisor or to make a report anonymously in the Whistleblowing reporting channel.A violation can be reported to the authorities if there is reason to suspect that an employee's or partner's actions are against environmental law.SOFTWARE AND MONITORING OF ENVIRONMENTAL SUSTAINABILITYWe use the following software in our sustainability program and partner monitoring:ShowYourSustainability.com™- Sustainability program planning, monitoring, data collection and reportingCeriffi Check®- Environmental incidents and deviations Suppliers feedback, Customer feedback, occupational safety, involvement of personnel and partners, deviations monitoring- As a whistleblowing notification schemeRESPONSIBLE PERSONS AND CHANGESThe owner of this policy is the CEO of Demo Company Oy, and the Management Team of Demo Company Oy is responsible for updating it and making changes to it.
[Environment]
SCOPEThe policy is applied in all our activities. This policy outlines how equality is considered in our operations and dealings with people.GOALSIn the equality policy, we rely heavily on our assessments.The equality policy supports our company's strategic and operational goals. We know that diversity is an opportunity for us in work and business relationships.We respect internationally recognized human rights in our operations and are committed to promoting gender equality and equality between people in our own sphere of influence.EQUALITYWe treat all employees and stakeholders equally.We create equal career advancement opportunities for personnel at all levels of the organization, regardless of their ethnicity, gender, age, nationality, sexuality, disability or religious background.We support our personnel in different life stages in coordinating the demands of working life and family life. We have outlined issues related to the employment relationship in more detail in the Personnel Policy.We follow the prepared equality plan.We firmly address all discrimination and inappropriate behavior. We have a Whistleblowing reporting channel where personnel can anonymously report any issues they have noticed.ORGANISATIONPersonnel administration leads our equality work.We carry out surveys every year, which allow us to get information directly from the personnel on issues that require development.SOFTWARE AND MONITORING OF EQUALITYWe use the following software in our sustainability program and partner monitoring:ShowYourSustainability.com™- Equality planning, monitoring, data collection and reportingCeriffi Check®- Personnel development ideas for the development of equality- Whistleblowing as a reporting scheme: inappropriate behavior or discriminationRESPONSIBLE PERSONS AND CHANGESThe owner of this policy is the CEO of Demo Company Oy, and the Management Team of Demo Company Oy is responsible for updating it and making changes to it.
[Social]
IntroductionTransparent operations are part of our values, and the values that guide our operations are also realized in our communication.Identifying stakeholders and their needsWe have identified the most important stakeholder groups in terms of communication and the actors belonging to different stakeholder groups and their needs. We have designed our communication to suit the needs of different stakeholders. We find out whether our communication is appropriate and receive feedback, on the basis of which we develop our communication.Where we communicateWe communicate to our internal and external stakeholders about current issues, such as operational requirements, instructions and changes, as well as the development trends of responsibility and the results of our responsibility work. In addition, we encourage our stakeholders to take responsible actions using various means of communication.Internal communication - when, how and to whom we communicateWe invest in high-quality orientation for new employees. The supervisor and co-workers participate in the orientation. At the workstations, there are instruction leaflets on the work task to be performed at the workstation. The supervisor holds a weekly meeting where current issues of the week are reviewed. We also have team meetings as needed.External communication - when, how and to whom we communicateIn procurement situations, we communicate our operating methods and values to new partners. Customer meetings are organized as needed and current issues are discussed in them. We send our stakeholders a newsletter four times a year. Current information can be found in real time on our website and social media channels.Responsible parties and changesThe CEO, management team and supervisors are responsible for internal responsibility communication and related changes. The CEO, management team and stakeholder contact persons are responsible for external responsibility communication and related changes.